At Ghunexarquizl.world, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our online music lesson services.
1. Information We Collect
1.1 Personal Information
We collect information that you voluntarily provide to us when you:
- Register for lessons or create an account
- Contact us through our website or email
- Subscribe to our newsletter
- Participate in surveys or provide feedback
This information may include:
- Name and contact details (email address, phone number, mailing address)
- Date of birth (for minors, with parental consent)
- Musical background and learning goals
- Video and audio recordings from online lessons (with your consent)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, clickstream data)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our music lesson services
- To communicate with you about lessons, schedules, and updates
- To process payments and maintain billing records
- To personalize your learning experience
- To send promotional materials (with your consent)
- To comply with legal obligations
- To protect against fraud and ensure security
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party companies that help us operate our business (payment processors, email services, video conferencing platforms)
- Music Instructors: Your assigned teachers receive necessary information to provide lessons
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication procedures
- Staff training on data protection practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights and Choices
Under applicable data protection laws (including GDPR and New Zealand Privacy Act), you have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Objection: Object to certain processing activities
- Portability: Receive your data in a structured format
- Withdraw Consent: Opt-out of marketing communications or data processing based on consent
To exercise these rights, please contact us at askuse@ghunexarquizl.world
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content
- Enable social media features
You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.
7. Children's Privacy
We provide music lessons to students of all ages, including minors. When collecting information from children under 16, we:
- Obtain verifiable parental consent
- Limit data collection to what is necessary for lesson delivery
- Give parents the right to review and delete their child's information
- Ensure instructors are trained in child safety protocols
8. International Data Transfers
Your information may be transferred to and processed in countries other than New Zealand. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Lesson recordings are retained for up to 6 months unless you request earlier deletion. Billing records are kept for 7 years as required by New Zealand law.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on our website
- Sending an email notification (for material changes)
- Updating the "Last Updated" date
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: askuse@ghunexarquizl.world
- Phone: +64 204 034 5925
- Address: 42 Billah Street, Tokoroa 3420, New Zealand
13. Complaints
If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with:
Office of the Privacy Commissioner (New Zealand)
PO Box 10-094, Wellington 6143
Phone: 0800 803 909
Website: www.privacy.org.nz
By using our services, you acknowledge that you have read and understood this Privacy Policy.